Personality Development is one of the most important aspects of a person. It can be linked with the success or failure of an individual. It is defined as a process of developing and enhancing one’s personality that helps an individual gain confidence and self assurance. Personality development is an ongoing process that enables one to develop and strengthen one’s capacities in all areas.
Hospitality field deals with taking care of people’s requirements and thus it is important for all those people who work in this sector to concentrate on building the right personality that would empower them to succeed. The hospitality sector provides various unique and interesting processes that a person has to go through to develop a certain outlook, attributes & behavior. Everyone has his or her own observations in life that make for his/her own views about the world and the way in which they distinguish situations around them. The hospitality sector provides personality development to all their staff which would help in contributing to the individual & also to the success or failure of the business. People are taught to be calm, confident and serene which in turn relaxes the customer. The hospitality business encourages its workers to dress well and develop themselves from within.
Personality development is a process of assessing one’s wants, understanding one’s unique personality, flair and developing them for growth and understanding of one’s full capability. We, at our institute, ensure that all this is a part of the candidate’s development process enabling him to succeed in the hospitality sector. Developing a strong personality puts an individual at a position of prominence among other employers. However, also it can reduce the chances of selection if one is hesitant; and this happens when a person is under-confident or doesn’t know how to present oneself. The one quality which is a must and we should work to develop in our scholars is Empathy, which can better be understood when we say putting ourselves in the others’ shoes & look into each situation from their point of view. This one particularity would ensure a person rises up the ladder in the hospitality trade & has a mindset which would be appreciated by guests & supervisors allowing for gratifying experience. Giving the guests the finest experience available is possible, if one has commitment, great people handling flair, exceptional attention to detail, leadership and cooperation know-how and a contagious enthusiasm and way of thinking, you could be considered a largely valued candidate for employment in the hospitality sector.
We mentor the candidate regarding the significance of a positive, enthusiastic, cheerful and generous outlook on life which will translate into someone who cares about his team, listens to instructions from leaders and is suitable to communicate with guests with professionalism. Each person’s individuality needs to have a style of its own for others to follow them. Personality development not only makes you look good and presentable but also helps you face the world with a smile. The hospitality business is largely a “people business.” It relies on several hospitality values; workers must be suitable to produce a precious and satisfying experience for guests, as well as forge goodwill and connections to make a trust worthy relation.
Hospitality is constantly described as “offering hospitality services”. This has come to mean a marketable trade, whereas originally hospitality was predicated on generosity, a warm welcome, and special care for a guest, good intentions and the willingness to help others. This is the culture & tradition of the hospitality sector that we work towards enabling in our scholars making them achieve the desired result in the hospitality industry.
Written By,
Ms. Rashi Patra – HOD Department of Hotel Management